FAQ

Do you take my insurance?

One of the first questions we usually receive is, “Do you take my insurance?” The short answer is no, all fees are due at time of service. We will email you coded receipts which you can submit to your insurance company that may help you get reimbursed.

That said, it is important to note that with most insurance companies, deductibles are high enough that for your first few visits, or in many cases, your entire care plan, would have you paying out of pocket even if we accepted your insurance. This was one of the many reasons we decided to stop dealing with insurance.

We used to submit claims electronically for the patient to make this process faster, but as we are now charged for any claims we submit over a nominal number, it no longer makes sense for us to proceed that way. Reimbursement by your insurance company depends on the individual insurance plan that you signed up for.

Some insurance companies ask for copious amounts of documentation and reports in order to consider or continue reimbursement. We do not supply any paperwork short of your coded receipt, as doing so would require us to increase our staff and overhead, which would translate into us charging much higher fees.

The best way to find out if you are entitled to reimbursement is to call the number on the back of your insurance card and ask the following questions:

  • Do you cover out-of-network chiropractic care?
  • If yes, what is the deductible, and has it been met?
  • What is the co-pay/co-insurance?
  • What is the number of visits covered?

I don’t have insurance or my insurance doesn’t cover out-of-network chiropractic, can I afford you?

While we don’t know everyone’s individual finances, we charge a fair fee with one simple price for everything, so we can focus on what is important – getting YOU back to 100%!

Our initial visit fee is $150, which includes consultation, history, exam, and adjustment. Subsequent visits are $85, which include all services rendered. As subsequent visits may bundle multiple services, the $85/visit fee falls under our Time of Service discount and cannot be filed with insurance. If you prefer to file with your insurance, then as per their rules, we must code all procedures performed and bill for them, which could result in a higher fee.

I have Medicare/Medicaid, do you take these?

Our office chooses not to enroll in Medicare/Medicaid for a number of reasons too lengthy to go into here. That said, as we are not in their system either as a participating or non-participating provider, so we cannot see any patients who are on either plan.

How long before I start experiencing results?

You’re coming in because you want results, and we understand that. The problem is, too many people give chiropractic “a shot” and if they don’t notice changes in a visit or two, they decide that it’s not working and they move on.

Would you go to the gym, and if after a workout or two and you haven’t reached your goal, give up? How about diet? Would you eat a healthy, balanced lunch, and if you don’t fit in that bikini by dinner, bail on the diet? Even if you go to an MD for something, if they give you a prescription, they expect you to follow the full course, which could be a week or more, before you feel improvement or need a different medication. The same goes for if you break a bone and put on a cast; healing takes time. Why would you treat chiropractic any differently?

I’ve had more than my fair share of people who have gotten up off the table and immediately felt positive changes, and the majority of my patients notice changes within the first 6-8 visits, but there are some who may not feel different for a few weeks or even a few months, depending on many factors including the state of health you are in at the moment.

So, how long before you start experiencing results? Well, every adjustment elicits changes which include a higher adaptability to your internal and external environment among other things, so although you may not “feel” change happening, it is occurring, and I prove that to you every visit before you are done with your time with me. How long it takes you to feel or notice those changes is up to you as an individual and how quickly your body heals. My job is to balance your brain and body so that you can heal and function optimally, the rest is up to you.

That said, if you are looking for a quick fix and expect to come once or twice and go off on your way, please don’t waste your time or mine. My reputation is extremely important to me, and I have built it up over the past 28 years. I take it, and your health extremely seriously. The last thing I want is to tarnish that reputation by having someone come in a few times and decide that “chiropractic didn’t work for me” and have you miss out on all the potential health benefits you could have had by committing to regular care.

If we decide to accept you as a patient and you decide that we are a good fit, please plan on receiving an individualized care plan that is customized with your best outcomes in mind, which could range anywhere from 3 months or more in order to build up healing momentum as opposed to being band-aid care.

Will it hurt?

In some cases, you’re coming into our office in pain.  The last thing you want is to feel more pain.  Dr. John understands this and is extremely gentle, while doing what he needs to do.  This is one of the reasons why we are known as “the home of the gentle adjustment.”

How long is each visit?

With over a quarter of a century of experience, Dr. John doesn’t need a lot of time past the initial visit to determine exactly what needs to be addressed.  Your first visit will be about 30-45 minutes, and each visit after is 5-10 minutes.  That said, you will never feel rushed.

Is there usually a long wait time?

We at Structural Chiropractic value your time, as well as our own.  All new patients are scheduled during off hours whenever possible to keep the office flowing smoothly. 

As an existing patient, we are only taking appointments and allowing one patient/family in the office at a time due to the Covid situation. This leaves us time in-between to sanitize the office before the next patient arrives. With that being the case, there is usually a zero wait time, and we ask that everyone show up to their appointment on time so we can keep things that way. If for some reason you will be delayed or will miss your appointment, please let us know ASAP, so we can try to fit you in our next available opening.