FAQ

Do you take my insurance?

One of the first questions we usually receive is, “Do you take my insurance?” The short answer is no, but we will email you coded receipts which you can submit to your insurance company that may help you get reimbursed. We used to submit claims electronically for the patient to make this process faster, but as we are now charged for any claims we submit over a nominal number, it no longer makes sense for us to proceed that way. Reimbursement by your insurance company depends on the individual insurance plan that you signed up for.

Some insurance companies ask for copious amounts of documentation and reports in order to consider or continue reimbursement. We do not supply any paperwork short of your coded receipt, as doing so would require us to increase our staff and overhead, which would translate into us charging much higher fees.

With rising deductibles and co-pays and almost endless plans within each insurance company, it is impossible to determine what your insurance may reimburse on your initial phone call.  We can, however, take your information down at your initial visit and will, at no cost to you, verify your insurance benefits to find out if they will reimburse you for all or a portion of your care.

Easier yet, if you call the number on the back of your insurance card and ask a few questions (which is exactly what we would do when we call), you can easily get answers directly from your insurance company:

  • Do you cover out-of-network chiropractic care?
  • If yes, what is the deductible, and has it been met?
  • What is the co-pay/co-insurance?
  • What is the number of visits covered?

I don’t have insurance or my insurance doesn’t cover out-of-network chiropractic, can I afford you?

While we don’t know everyone’s individual finances, we charge a fair fee with one simple price for everything, so we can focus on what is important – getting YOU back to 100%!

Our initial visit fee is $150, which includes consultation, history, exam, and adjustment. Subsequent visits are $85, which include all services rendered. As subsequent visits may bundle multiple services, the $85/visit fee falls under our Time of Service discount and cannot be filed with insurance. If you prefer to file with your insurance, then as per their rules, we must code all procedures performed and bill for them, which could result in a higher fee.

I have Medicare/Medicaid, do you take these?

Our office chooses not to enroll in Medicare/Medicaid for a number of reasons too lengthy to go into here. That said, as we are not in their system either as a participating or non-participating provider, so we cannot see any patients who are on either plan.

How long is each visit?

With over a quarter of a century of experience, Dr. John doesn’t need a lot of time past the initial visit to determine exactly what needs to be addressed.  Your first visit will be about 30-45 minutes, and each visit after is 5-10 minutes.  That said, you will never feel rushed.

Is there usually a long wait time?

We at Structural Chiropractic value your time, as well as our own.  All new patients are scheduled during off hours whenever possible to keep the office flowing smoothly. 

As an existing patient, we are only taking appointments and allowing one patient/family in the office at a time due to the Covid situation. This leaves us time in-between to sanitize the office before the next patient arrives. With that being the case, there is usually a zero wait time, and we ask that everyone show up to their appointment on time so we can keep things that way. If for some reason you will be delayed or will miss your appointment, please let us know ASAP, so we can try to fit you in our next available opening.

Will it hurt?

In some cases, you’re coming into our office in pain.  The last thing you want is to feel more pain.  Dr. John understands this and is extremely gentle, while doing what he needs to do.  This is one of the reasons why we are known as “the home of the gentle adjustment.”